Privacy Policy

1. Introduction

Rowan Kapithal ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and clients who engage with our services. This policy sets out how we collect, use, store, and disclose personal information, and describes the choices available to you regarding our use of your information.

2. Information We Collect

We may collect the following categories of information:

• Contact information: such as your name, email address, telephone number, and postal address when you submit an enquiry or request information.
• Financial information: such as details you voluntarily provide about your financial circumstances when discussing our services, where applicable.
• Technical information: such as IP address, browser type, device information, and pages visited, gathered automatically through standard web server logs and cookies.
• Communication records: including correspondence, call notes, or meeting records arising from your interactions with us.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Responding to enquiries and providing requested information about our services;
• Administering and improving our website and user experience;
• Communicating updates, educational materials, or administrative notices, where you have consented to receive these;
• Meeting legal, regulatory, and compliance obligations applicable to our business;
• Maintaining records for internal administration and service quality purposes.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to take steps prior to entering into a service arrangement with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our site is used. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, subject to appropriate confidentiality obligations;
• Professional advisors, including auditors, legal counsel, and regulators, where required to meet our professional or legal obligations;
• Authorities or third parties where disclosure is required or permitted by law, such as in response to a valid legal request.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights in relation to your personal information, which may include the right to request access to, correction of, or deletion of your information, the right to object to or restrict certain processing, and the right to data portability. To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

10. International Transfers

If personal information is transferred to, stored, or processed in a country outside the one in which it was originally collected, we will take steps intended to ensure that appropriate safeguards are in place to protect that information in accordance with applicable data protection requirements.

11. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review the privacy policies of any external sites you visit.

12. Children's Privacy

Our services are intended for adults and are not directed at children. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently done so, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated effective date, and we encourage you to review it periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.